Frequently Asked Questions

Everything you need to know about your Blue Note orders and collections.

How do you ensure vinyl records are protected during shipping?

All vinyl records are shipped in heavy-duty, reinforced cardboard mailers specifically designed to prevent corner dings and surface scratches during transit.

What is the difference between standard and audiophile pressings?

Audiophile pressings, such as our Tone Poet and Classic Vinyl series, are mastered from original analog tapes and pressed on 180g vinyl for superior sound fidelity.

What is your return policy for defective items?

If you receive a warped or damaged record, please contact our support team within 30 days of delivery for a full replacement or refund.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your location.

How can I track my order?

Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets for a secure checkout experience.